Win the right property.
5 Star Hosts assesses the asset, sets the commercial plan and manages the owner relationship.
Owner outcome: a clear plan and feeBrisbane-built · Short-stay operations · Australia
One group.
Every hard part.
Relax Global manages the properties, controls the turnovers and builds the systems underneath. Fewer handovers. Clearer accountability. Better short-stay operations.
Australian-owned
Founder-led from Brisbane.
Vertically integrated
Management, cleaning and systems under one group.
Transparent economics
Property management at 15% + GST.
Built by operators
Technology shaped by daily operational use.
The operating model
A booking should not disappear between suppliers.
Most property managers coordinate third parties. Relax Global owns the critical operating chain. The difference is not another dashboard. It is who remains accountable when something goes wrong.
Run every stay.
Pricing, listing quality, guest communication and maintenance are managed as one operating rhythm.
Guest outcome: a stay that worksControl the turnover.
Relax! We Clean handles the review-defining reset with teams, standards and quality assurance built for short-stay.
Portfolio outcome: reviews protectedLearn and improve.
Relax Ops connects scheduling, payouts, reporting and exceptions so operational knowledge compounds.
Group outcome: fewer manual failuresThe group
Different jobs.
Shared accountability.
Each business has a specialist audience and commercial role. The group identity matters because the handovers between them are where quality is usually lost.
Property management · Owners and investors
5 Star Hosts
End-to-end short-stay management with a transparent 15% + GST management fee, direct accountability and in-house operational support.
Explore property management →
Turnover operations · Hosts and managers
Relax! We Clean
Specialist short-stay turnover cleaning designed around timing, presentation, quality assurance and the reviews that follow.
Discuss cleaning operations →
Operational technology · The systems underneath
Relax Ops
The internal software and automations used to coordinate scheduling, reporting, communication and financial operations.
See what the systems support →Evidence, not theatre
What serious owners and partners should be able to verify.
A premium typeface is not evidence. The commercial site should publish verified operating data as it becomes available and never use illustrative figures as if they were real.
15%
Management fee + GST
Put the known commercial fact in plain sight. Explain inclusions, exclusions and any channel or cleaning costs separately.
1
Accountable operating group
Owners should not have to mediate between a property manager, cleaning marketplace and disconnected software vendor.
0
Invented statistics
Publish property count, retention, review score and on-time turnover rate only after the figures are verified and dated.
Launch dependency
The next credibility gain comes from a camera, not another graphic.
Commission one focused Australian shoot: a real managed property, a turnover in progress, quality-control details, the founder with the operating team and the actual reporting interface. Those images will do more for trust than another round of decorative branding.
Required owned photography
Hero property · team at work · cleaning QA · owner report · founder portrait
Founder-led, system-built
The company started in the work, not in a pitch deck.
Relax Global grew from the operational detail of short-stay: the cleaning round, the late change, the owner question and the manual process that should have been automated. That history is a stronger trust signal than pretending to be a faceless corporation.
PC
Pablo Carvajal Ramirez
Founder · Brisbane, Australia
“The boring operational details are exactly what owners are paying us to handle.”
Owners · Operators · Partners · Lenders